Refund policy
Returns & Refunds
At MOS Edition, we take pride in the quality of our products and carefully inspect every order before it is shipped.
If your item arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery, and we will gladly provide a replacement or issue a full refund.
To request a replacement or refund, please email mariapshopify@gmail.com with:
- Your order number
- A brief description of the issue
- Clear photos or videos showing the damage or defect
Our team will review your request and respond as quickly as possible.
Returns & Exchanges
Because each order is processed and shipped directly from our warehouse, we are unable to accept returns or exchanges for:
- Change of mind
- Incorrect style, color, or design selected at checkout
- Personal preference
Please review your order carefully before completing your purchase.